Our Services

Service details

Comprehensive support, centred around the person.

Explore our multidisciplinary services and learn how we support independence, wellbeing, safety and meaningful participation.

OT
Occupational Therapy & Functional Assessments

Understanding function. Building independence. Providing evidence for the right supports.

Our Occupational Therapists focus on how disability affects a person's ability to participate in everyday life. We consider what the participant can do, what they find difficult, their current supports, environment, risks, routines and goals. Intervention may address personal care, dressing, meal preparation, household activities, shopping, time and money-management routines, planning and organisation, executive functioning, emotional and sensory regulation, community participation, independent living skills, safety awareness and environmental accessibility. We can also develop practical strategies such as visual schedules, step-by-step routines and environmental prompts to support participation and consistency.

Functional Capacity Assessments
Home & Living Assessments
Activities of Daily Living assessment
Assistive Technology assessment
Home Modification recommendations
Falls prevention
Functional cognitive assessment
Independent living skills
Routine development and task sequencing
Energy conservation strategies
Environmental assessment
Support worker education
Occupational Therapy
Social Work Support
SW
Social Work Support & Therapy

Supporting wellbeing, resilience, relationships and meaningful participation.

Disability does not exist separately from the rest of a person's life. Relationships, housing, family circumstances, mental health, trauma, social connection, financial pressures, culture and access to services can all influence wellbeing and participation. Our Social Workers take a holistic, strengths-based approach and can assist with psychosocial assessment, emotional support, adjustment to disability, self-advocacy, relationships and family support, problem solving, community connection, crisis-related support, service navigation, informal support networks and multidisciplinary collaboration.

Psychosocial assessment and intervention
Emotional wellbeing support
Adjustment to disability and life changes
Family and carer support
Advocacy and supported decision-making
Risk assessment and safety planning
Housing-related support
Community participation
Life-transition support
Multidisciplinary collaboration

Therapeutic Support

Therapeutic support provides a respectful space for participants to explore experiences, build practical coping strategies and work towards meaningful goals. Depending on the participant's needs, support may address emotional regulation, stress management, confidence, resilience, interpersonal relationships, communication, grief and loss, adjustment to major life changes, problem-solving, conflict management, routines and social connection.

Cognitive Behavioural Therapy (CBT)

Structured strategies that explore relationships between thoughts, emotions and behaviour and build practical coping skills.

Behavioural Interventions

Practical strategies supporting positive routines, skill development, activation and meaningful behavioural change.

Psychoeducation

Accessible information that helps participants understand wellbeing, symptoms, coping strategies and available supports.

IPT & Problem-Solving Therapy

Approaches that strengthen relationships, communication, decision-making and practical problem-solving.

Mindfulness-Based Interventions

Strategies that support present-moment awareness, emotional regulation and management of stress.

Trauma-Informed, EMDR-Informed Practice

Trauma-sensitive practice informed by safety, choice, collaboration and stabilisation, within practitioner scope and competence.

Working across complex systems

Where relevant, our Social Workers collaborate with health, mental health, housing, justice, disability and community services to promote coordinated support. Our approach focuses on improving communication, clarifying responsibilities and ensuring the participant remains central to decision-making.

Advocacy and capacity building

Effective support should strengthen the participant's voice. We work with participants to increase their ability to understand options, express preferences, participate in decisions, communicate needs, solve problems, navigate services, develop relationships and community connections, and build confidence and resilience.

Your story matters. Your goals matter. Your voice matters.
PBS
Positive Behaviour Support

Understand behaviour. Build skills. Improve quality of life.

Behaviours of concern can be influenced by disability, health, communication, trauma, environment and support needs. We work with participants, families and professionals to understand what behaviour is communicating and improve quality of life. Our Positive Behaviour Support includes assessment, behaviour support planning and proactive strategies. We help families and support teams implement effective strategies. We monitor outcomes and adjust supports as needs change. We promote positive alternatives to restrictive practices while prioritising safety and wellbeing. Our Complex Care approach coordinates support for participants with multiple or challenging needs. We bring services and professionals together to reduce fragmented care. We also support safe transitions between hospitals, justice settings, accommodation, SIL providers and community supports.

Functional Behaviour Assessments
Interim Behaviour Support Plans
Comprehensive Behaviour Support Plans
Behaviour data collection and analysis
Proactive and preventative strategies
Replacement skill development
Support worker and family training
Plan implementation and review
Risk management
Restrictive practice reduction strategies
i

Where restrictive practices are involved, services are delivered within applicable regulatory requirements and with a focus on reduction and elimination wherever possible.

Positive Behaviour Support
Support Coordination
SC
Support Coordination & Specialist Support Coordination

Making complex systems easier to navigate and supports easier to coordinate.

We help participants understand and implement their NDIS plans, identify priorities and connect with suitable providers. We coordinate services, monitor supports and address gaps or barriers. For participants with complex needs or higher risks, we provide more intensive specialist coordination. This may involve service breakdown, housing instability, hospitalisation, psychosocial disability, behaviours of concern or justice-system involvement. We bring providers and stakeholders together to improve communication and clarify responsibilities. We also support plan reassessments, changes in circumstances and complex transitions. Our focus is building stable, coordinated and sustainable supports while strengthening participants' confidence and independence.

Plan implementation
Provider connections
Service agreement support
Multidisciplinary coordination
Plan utilisation monitoring
Preparation for reassessment
Change of circumstances support
Capacity building