Our Services

Our Services

Professional support across the NDIS journey.

From functional assessment and behaviour support to complex coordination and social work, our services are designed to work together around the participant.

OT 01

Occupational Therapy

Assessment and intervention to improve or maintain independence, safety and participation in everyday activities.

SW 02

Social Work

Strengths-based support addressing social, emotional, family, environmental and psychosocial challenges.

PBS 03

Positive Behaviour Support

Person-centred assessment and proactive strategies that improve quality of life and reduce behaviours of concern.

SC 04

Support Coordination

Helping participants understand plans, connect with services and build confidence directing their supports.

SSC 05

Specialist Support Coordination

Higher-level coordination for complex circumstances, service breakdowns and significant barriers.

FCA 06

Functional Capacity Assessments

Comprehensive assessment of how disability affects daily functioning, participation and support requirements.

H&L 07

Home & Living Assessments

Evidence-informed assessment of accommodation, accessibility and daily support needs.

AT 08

Assistive Technology & Home Modifications

Practical equipment and environmental solutions to improve accessibility, safety and independence.

CT 09

Complex Care & Transitions

Coordinated support through changes in accommodation, providers, health circumstances and care arrangements.

Service details

Comprehensive support, centred around the person.

Explore our multidisciplinary services and learn how we support independence, wellbeing, safety and meaningful participation.

OT
Occupational Therapy

Supporting independence in everyday life.

Our Occupational Therapists assess the relationship between the person, the activities they need or want to do, and the environments in which those activities occur. Recommendations focus on practical ways to improve or maintain function, safety and participation.

Functional Capacity Assessments
Home & Living Assessments
Activities of Daily Living assessment
Assistive Technology assessment
Home Modification recommendations
Falls prevention
Functional cognitive assessment
Independent living skills
Routine development and task sequencing
Energy conservation strategies
Environmental assessment
Support worker education
SW
Social Work

Supporting wellbeing, resilience and connection.

Our Social Workers provide person-centred, strengths-based and culturally responsive support where disability intersects with family, relationships, housing, emotional wellbeing, community participation and broader life circumstances.

Psychosocial assessment and intervention
Emotional wellbeing support
Adjustment to disability and life changes
Family and carer support
Advocacy and supported decision-making
Risk assessment and safety planning
Housing-related support
Community participation
Life-transition support
Multidisciplinary collaboration
PBS
Positive Behaviour Support

Understand behaviour. Build skills. Improve quality of life.

Our Positive Behaviour Support services focus on understanding the function of behaviour, identifying unmet needs and environmental contributors, and developing proactive strategies that strengthen communication, emotional regulation, participation and safety.

Functional Behaviour Assessments
Interim Behaviour Support Plans
Comprehensive Behaviour Support Plans
Behaviour data collection and analysis
Proactive and preventative strategies
Replacement skill development
Support worker and family training
Plan implementation and review
Risk management
Restrictive practice reduction strategies
i

Where restrictive practices are involved, services are delivered within applicable regulatory requirements and with a focus on reduction and elimination wherever possible.

SC
Support Coordination

Helping participants navigate the NDIS with confidence.

Support Coordination helps participants understand and implement their plans, connect with appropriate providers and community services, resolve barriers and build greater confidence directing their supports.

Plan implementation
Provider connections
Service agreement support
Multidisciplinary coordination
Plan utilisation monitoring
Preparation for reassessment
Change of circumstances support
Capacity building
SSC
Specialist Support Coordination

Specialist coordination for complex circumstances.

We support participants where complex barriers, multiple service systems or unstable support environments require a higher level of coordination and problem-solving.

Complex service coordination
Service breakdown response
Risk identification and mitigation
Complex Home & Living coordination
Transition planning
Case conferencing
Cross-system coordination
Sustainable support design
FCA
Functional Capacity Assessments

Clear evidence about everyday functioning.

Our Functional Capacity Assessments examine how disability affects communication, social interaction, learning, mobility, self-care, self-management, domestic activities and community participation. Where clinically appropriate, standardised tools are combined with observation, interviews, collateral information and relevant reports.

Our clinical reasoning follows a clear pathway:
Disability Functional impairment Activity limitation Participation restriction Support requirement
H&L
Home & Living Assessments

Finding the right balance of safety, independence and support.

We assess current and proposed living arrangements, accessibility, personal care, mobility, domestic tasks, overnight needs, informal supports, assistive technology, environmental risks and capacity-building opportunities to inform appropriate Home and Living recommendations.

AT
Assistive Technology & Home Modifications

Practical solutions for safer everyday living.

Our Occupational Therapists assess equipment and environmental changes that may improve mobility, transfers, personal care, positioning, access and participation.

Wheelchairs and mobility equipment
Bathroom and toileting equipment
Transfer equipment
Pressure-care equipment
Seating and positioning
Daily living aids
Grab rails and ramps
Accessible bathroom recommendations
CT
Complex Care & Transition Support

Coordinated support through significant change.

We assist participants and support teams through transitions such as moving accommodation, establishing supported living, hospital discharge, changing providers and responding to significant changes in functional or support needs.